Privacy Policy

We collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Contact us for support or inquiries
• Subscribe to our newsletter
• Participate in surveys or promotions

This may include your name, email address, phone number, delivery address, and payment information.

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and updates
• Respond to your questions and requests
• Send promotional communications (with your consent)
• Improve our products and services
• Detect and prevent fraud

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication requirements
• Secure payment processing through trusted providers

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: info@pedaltd.rw

Phone: +250 788 000 000

Address: Kigali, Rwanda