Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: November 2025
Your data is protected
Secure transactions
No data selling
You control your data
Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or make a purchase
- Contact us for support or inquiries
- Subscribe to our newsletter
- Participate in surveys or promotions
This may include your name, email address, phone number, delivery address, and payment information.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and updates
- Respond to your questions and requests
- Send promotional communications (with your consent)
- Improve our products and services
- Detect and prevent fraud
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure payment processing through trusted providers
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information below.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: info@pedaltd.rw
Phone: +250 788 000 000
Address: Kigali, Rwanda