Shipping Information
Shipping & Delivery
We deliver across Rwanda with reliable shipping options to get your orders to you safely and on time.
Delivery Options
Standard Delivery
3-5 business days
2,000 RWF
Express Delivery
1-2 business days
5,000 RWF
Store Pickup
Pick up at our office
FREE
Free Delivery
Enjoy FREE standard delivery on all orders over 50,000 RWF within Kigali!
Delivery Zones & Timeframes
| Zone | Standard Delivery | Express Delivery | Starting Fee |
|---|---|---|---|
| Kigali City | 2-3 days | Same day / Next day | 2,000 RWF |
| Eastern Province | 4-5 days | 2-3 days | 4,000 RWF |
| Western Province | 4-5 days | 2-3 days | 4,000 RWF |
| Northern Province | 4-5 days | 2-3 days | 4,000 RWF |
| Southern Province | 4-5 days | 2-3 days | 4,000 RWF |
Shipping Policies
Order Tracking
- Receive SMS updates at each delivery stage
- Track orders in your account dashboard
- Email confirmation at each step
Payment Methods
- MTN Mobile Money
- Airtel Money
- Visa / Mastercard
- Cash on Delivery (Kigali only)